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Author: Robert Benefield

How DevOps Failed & Can Rise Again

Posted on November 18, 2023 by Robert Benefield

We’re far from the only industry that has managed to screw up a good thing. But there is hope we can recover. We can look to John Boyd, the inventor of the OODA loop, and his journey as a guide.

devops, situational awareness, target outcomes decision making, devops, outcomes, situational awareness

The Confusion of DevOps

Posted on September 28, 2022 by Robert Benefield

There is a lot of confusion around the term “DevOps” these days. At its core it is really about delivering outcomes more effectively.

devops, friction, learning, situational awareness, target outcomes decision making, devops, friction, learning, outcomes, situational awareness

The Boeing 737 MAX Saga

Posted on September 28, 2021 by Robert Benefield

Beware: what you incentivize for will more often than not fail to achieve the outcomes you desire

incentives, situational awareness

Cognitive Tunneling

Posted on September 9, 2021 by Robert Benefield

While our brain is big and powerful, just like any system it can only handle so much at any given time.

cognitive load, situational awareness

The Dangers of Blind Trust

Posted on August 18, 2020 by Robert Benefield

The Dangers of Blind Trust Do not blindly trust that your instrumentation is giving you the complete picture of your delivery ecosystem.   How many times have you found yourself in a situation where everything appeared to be fine when suddenly

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observability, situational awareness

Observability is Not Always Enough

Posted on August 5, 2019 by Robert Benefield

Mental models can change what you see and how you perceive the world around you, often in ways that you do not expect.

observability, situational awareness

The Misconceptions of Delivering in the Cloud

Posted on December 2, 2010 by Robert Benefield

Delivering scalable on-demand services is difficult to do using traditional IT delivery approaches. To understand why, you first must understand how traditional IT delivery became so broken in the first place.

incentives, situational awareness, target outcomes

Inventory and Building Cloud Services

Posted on June 25, 2010 by Robert Benefield

Inventory and Building Cloud Services It is just vapor without it  I regularly encounter delivery teams that are excited about turning everything as a cloud service, and then watch them create an unmanageable mess of everything. Most are at a

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cloud, situational awareness

“Cloud” != Using Hypervisors

Posted on June 10, 2010 by Robert Benefield

“Cloud” != using hypervisors I spend a lot of time speaking with customers, vendors, analysts, and “cloud providers” about IT Cloud services. It never ceases to amaze me how many think Cloud is nothing more than a guest Operating System

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cloud, situational awareness

Categories

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  • cognitive load (1)
  • devops (2)
  • friction (1)
  • incentives (2)
  • learning (1)
  • observability (2)
  • situational awareness (9)
  • target outcomes (3)
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